top of page

Booking Terms & Conditions

Thank you for choosing to book with Le Fort d’Issigeac Chambres d’Hôtes. We look forward to welcoming you to our Bed and Breakfast.

​

By making this booking you agree that you have read these Booking Terms and Conditions and agree to be bound by them;

​

Please read our terms and conditions of booking below:

​

  • Your privacy is critical to us. Any data collected during the course of this booking will be confidential and not shared with any third party.

  • Reservations are required. The price includes accommodation, full breakfast, and all taxes. Reservation is possible on Booking.com. If you prefer to book directly with us, we require full payment in advance. Payments can be made via a secure online payment link or by bank transfer.

  • Amendments – Kindly notify us immediately by email (lefort.issigeac@gmail.com) if there is any potential change in your booking.  Changes will be considered and responded to within one working day of receipt. Please ensure that you have received written confirmation of any changes to your Booking prior to travel. Whilst we will always try to help, we cannot guarantee that such requests will be met. 

  • Cancellations must be received at least fourteen days in advance of reserved date for return of deposit. If cancellation is received within fourteen days of reserved date the payment is non-refundable. No refunds for early departures.

  • Non-availability of Accommodation – We would only cancel your stay if your accommodation was unavailable for reasons beyond our control. We would then refund your payment in full. Our liability would not extend beyond this point.

  • Check-In is between 4:00 p.m. and 10:00 p.m. Check-ins later than 10:00 p.m. must be requested by email in advance of arrival day. It is much appreciated if you will notify us of your estimated time of arrival. Arrangements can be made for self check-in if you notify us in advance.

  • Check-Out is at 12:00 p.m. prompt. You can choose to receive an email or print out of your final paid invoice at check-out.

  • Room occupancy limits & child policy are two people per room (with the exception of an infant crib). We welcome children up to 3 years old without additional charge, and can provide by prior arrangement and free of charge, a high chair and a travel crib. We do ask that you provide all your own crib bedding. Children up to the age of 12 years old can be provided with an extra mattress in the room at an additional charge of €10 per night. Le Fort d’Issigeac Chambres d’Hôtes is, however, in no manner child-proof for toddlers or children. For guests bringing a child, the child is to remain under the guest’s full and complete control and supervision at all times. The guest accepts full and complete responsibility for their child’s behaviour and will not hold Le Fort d’Issigeac Chambres d’Hôtes liable in any way.

  • Pets cannot be accommodated.

  • Le Fort d’Issigeac Chambres d’Hôtes is not responsible for your valuables.

  • Le Fort d’Issigeac Chambres d’Hôtes is a NO SMOKING establishment. No smoking is allowed in the building. Evidence of smoking in the Bed and Breakfast may result in a €250 cleaning fee.

  • Parking is available for free in a number public car parks situated within the village. All are within close walking distance of Le Fort d’Issigeac Chambres d’Hôtes, with the closest being located just 50 metres away at the end of our street. For full arrival and parking information, please refer to Arrival & Parking Information.

  • Noise should be kept to a minimum. Le Fort d’Issigeac Chambres d’Hôtes is a peaceful property. In accordance with French law, noise must cease from 10:00 p.m. to 8:00 a.m.

  • Consumption of Alcohol is allowed. For guests abusing this privilege, as determined by Le Fort d’Issigeac Chambres d’Hôtes, will be asked to leave immediately without refund.

  • The burning of any type of combustible is not allowed in the guest room(s) or on the premises. This includes, but is not limited to, candles and incense.

  • Damages and Breakages are the responsibility of the guest. Please take care when staying on our property. We ask that you do report any incidents when they occur. We do not normally charge for minor breakages, but we may if the damage or breakage is significant.

  • We do not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions, unless proven to be caused by a negligent act by ourselves or our employees.

  • Le Fort d’Issigeac Chambres d’Hôtes reserves the right to terminate the balance of any guest’s stay without refund for any behavior that is in violation of the above Conditions, or that disrupts the operation of Le Fort d’Issigeac Chambres d’Hôtes. Guests asked to leave will be charged for the entire reservation. Other fees may be assessed related to missing or damaged property, cleaning fees, loss of room use fees as appropriate and determined by Le Fort d’Issigeac Chambres d’Hôtes.

bottom of page